Legal

Privacy

What we collect

Your name, phone number, optional email, the trips and seats you book, and the M-Pesa confirmation code and paying number you submit.

Why

To reserve your seat, verify payment, issue your ticket, contact you about your journey and meet our legal obligations under the Kenya Data Protection Act, 2019.

Who sees it

Only ENA Coach booking staff. Bookings can be retrieved publicly only with both the booking reference and the phone number used. We never sell your data.

Your rights

You may request access to, correction or deletion of your data by contacting our office through the Contact page.